Privacy Policy

Our Privacy Commitments to You

At HVAC Plano (accessible via hvacrepairplanotx.com), we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by our website and how we use it.

1. Information We Collect

Because our website operates strictly with direct telephone calls rather than online inquiry forms, we do not collect personal identification information (such as your name, email address, or credit card information) directly through web form submissions on this site.

When you initiate a telephone call to our phone number ((214) 865-6331), your telephone number, caller ID, and call duration may be logged by telecommunications service providers solely for routing, quality assurance, and contractor dispatch purposes.

2. Log Files & Analytics

Like most standard website servers, hvacrepairplanotx.com utilizes log files. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and number of clicks. This information is used strictly to analyze trends, administer the site, track user movement around the site, and gather broad demographic data. IP addresses and similar information are not linked to personally identifiable information.

3. Cookies and Web Beacons

HVAC Plano may use cookies to store information about visitors preferences, to record user-specific information on which pages the user accesses or visits, and to personalize or customize our web page content based upon visitors browser type or other information that the visitor sends via their browser.

4. Third-Party Service Providers

We may share caller contact information with independent HVAC contractors within our referral network strictly for the purpose of scheduling and performing requested heating and air conditioning repair services at your location. We do not sell, rent, or trade your personal information to unaffiliated third-party marketing companies.

5. Security of Your Information

We employ industry-standard administrative, technical, and physical security measures to protect website traffic and connection integrity, including HTTPS SSL encryption across all pages.

6. Children Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and monitor their online activity. HVAC Plano does not knowingly collect any Personal Identifiable Information from children under the age of 13.

7. Updates to This Privacy Policy

We may update our Privacy Policy periodically. We advise you to review this page periodically for any changes. Changes are effective immediately upon posting on this page.